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Legal · Privacy Policy

Privacy Policy

Your data. Your rights. Our commitment.

Wild Bee Honey LLC respects your privacy. This policy explains what data we collect, how we use it, and the rights you have over it. We comply with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, the EU General Data Protection Regulation (GDPR), and the UK Data Protection Act.

Last Updated: January 2026

Section 01

Who we are.

Wild Bee Honey LLC ("we," "us," "our") is a company registered in Dubai, United Arab Emirates.

Registered Address: Dubai, United Arab Emirates

Contact Email: info@wildbeehoney.ae

Contact Phone: +971 58 833 2425

We are the data controller for the personal information collected through our website, our commercial communications, and our partnership programs.

Section 02

What data we collect.

We collect the following categories of personal data:

Categories of personal data we collect
CategoryExamples
Identity DataName, title, company name
Contact DataEmail address, phone number, physical address
Business DataBusiness category, role, market, purchasing authority
Transaction DataOrder history, payment records, invoicing information
Technical DataIP address, browser type, device type, time zone
Usage DataPages visited, time spent, referral source
Communication DataEmails, contact form submissions, meeting requests

We do not collect special category data (such as health, race, religion, or biometric data) unless it is voluntarily provided and necessary for a specific purpose.

Section 03

How we collect your data.

We collect data through:

  • Direct Interactions — When you submit a contact form, request a meeting, or email us
  • Automated Technologies — When you browse our website (cookies, server logs)
  • Third Parties — When a partner or distributor refers you to us
  • Public Sources — When we verify business credentials for compliance purposes

Section 04

How we use your data.

We use your personal data only for legitimate business purposes:

Purposes of processing and legal basis
PurposeLegal Basis
To respond to your inquiriesLegitimate interest
To fulfill commercial orders and partnershipsContractual necessity
To provide customer supportContractual necessity
To send commercial updates (with consent)Consent
To comply with legal and regulatory obligationsLegal obligation
To verify business credentials and prevent fraudLegitimate interest
To improve our website and servicesLegitimate interest

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Section 05

Who we share your data with.

We may share your personal data with:

  • Service Providers — Third-party logistics, payment processors, IT providers
  • Regulatory Bodies — When required by law (e.g., customs, food safety authorities)
  • Professional Advisors — Lawyers, auditors, insurers
  • Business Partners — Only with your prior written consent

All third parties who receive your data are contractually obligated to protect it and use it only for the agreed purpose.

International Transfers:

Some of our service providers are located outside the UAE. When we transfer data internationally, we ensure appropriate safeguards are in place (such as standard contractual clauses or adequacy decisions).

Section 06

How long we keep your data.

We retain personal data only as long as necessary:

Data retention periods
Data TypeRetention Period
Commercial inquiries (not converted)24 months
Active customer recordsDuration of relationship + 7 years
Transaction and invoicing records7 years (legal requirement)
Website analytics26 months
Marketing consent recordsUntil consent withdrawn

Section 07

Your data rights.

Under UAE, EU, and UK data protection law, you have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Rectification — Correct inaccurate or incomplete data
  • Erasure — Request deletion of your data (where legally permitted)
  • Restriction — Limit how we use your data
  • Objection — Object to processing based on legitimate interest
  • Portability — Receive your data in a structured, machine-readable format
  • Withdraw Consent — At any time, where consent is the legal basis
  • Lodge a Complaint — With a supervisory authority

To exercise any of these rights, email us at info@wildbeehoney.ae.

We respond to all verified requests within 30 days.

Section 08

Cookies and tracking.

We use cookies to improve your experience on our website. For full details, see our Cookie Policy.

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

Section 09

How we protect your data.

We protect your personal data through:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password-protected systems
  • Restricted access to personal data on a need-to-know basis
  • Regular security reviews and staff training
  • Aligned with ISO 27001 information security practices

No system is completely secure. If you believe your data has been compromised, contact us immediately at info@wildbeehoney.ae.

Section 10

Children's privacy.

Our website and products are not directed to persons under 18. We do not knowingly collect data from anyone under 18. If you believe we have collected such data, contact us immediately and we will delete it.

Section 11

Changes to this policy.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of the page reflects the most recent version. Material changes will be communicated by email or through a prominent notice on our website.

Section 12

Contact us about privacy.

For any question, concern, or request related to this Privacy Policy, contact us:

Email: info@wildbeehoney.ae

Phone: +971 58 833 2425

Address: Wild Bee Honey LLC, Dubai, United Arab Emirates

We take your privacy seriously. If you have a concern, we want to hear it.

Complete batch records and analytical verification are available to qualified buyers, regulators, and institutional partners under commercial confidentiality.

Meeting & Trade Inquiry

Arrange a private meeting with our trade desk to discuss commercial batches, hospitality, gifting, and allocation access.

Or contact us on WhatsApp: +971 58 833 2425